Automation for healthcare and aesthetics clinics.
Enquiries arrive in the evening, on Instagram, and from people comparing three clinics at once. Whoever replies first and answers properly usually gets the consultation.
The four leaks we see most often.
Evening and weekend enquiries
Most people research treatments outside working hours. A reply the next morning arrives after they have booked elsewhere.
Consultations that are not qualified
Diary time goes to people who were never suitable or never intended to proceed.
Treatment courses that lapse
Multi-session treatments need rebooking, and the rebooking is what gets forgotten.
Sensitive information handled ad hoc
Patient details end up in personal inboxes and message threads with no record and no control.
The stack that usually fixes it.
Not all at once. The audit decides the order, and it starts with whichever one is costing you the most right now.
Not in this sector? If your business generates enquiries, there's probably something we can automate.
Audit, design, build, deploy, optimise.
A clear path with a decision point before anything gets built. You see what is worth automating — and what is not — before you commit.
Audit
We map where enquiries are lost and where time goes, then show you what is worth automating first and what is not.
Design
We agree exactly what the system will do, what it will never do, and where it hands over to a person.
Build
We build it around the tools you already pay for. No migration, no new platform for your team to learn.
Deploy
We test against your real workflows and edge cases before a single customer touches it, then launch.
Optimise
We monitor it in production, fix what breaks and refine what works, as an ongoing service.
See where your practice is losing enquiries.
Thirty minutes, no cost, and a written roadmap at the end of it.